The New Generation Enterprise Systems: ERP, CRM, BI and SCM

Start Date:Jan 9, 2017 End Date:Jan 14, 2017
Last Date for Application:December 26, 2016 Last Date for Early Bird:December 19, 2016
Programme Fee: 140000 INR

Plus 18% GST

Early Bird Fee:130200 INR

Plus 18% GST

All-encompassing in its features, an ERP package can store, retrieve, and process transactions of all business functions of an organization in an integrated fashion. Implemented on a computer network using client/server or web technology or on a cloud platform, an ERP package accomplishes its tasks through enterprisewide shareable databases. More than two decades have passed since organizations started implementing ERP. Many organizations that have implemented ERP successfully are moving to next version of ERP. Several others have implemented other softwares such as Customer Relationship Management (CRM) or Supply Chain Management (SCM) which takes advantage of ERP solutions. Certain organizations have faced problems in first ERP implementation but are still considering going for the next version. ‘Cloud Computing’ brings another opportunity to the IT managers. Linking ERP with CRM, SCM or BI provides another opportunity to develop complete ‘Enterprise Systems.’

If properly implemented, an enterprise system can provide significant competitive benefit to the user organization. Yet, the reported experiences in using this technology are a mixture of successes and failures. The enthusiasm with which enterprise-wide projects are initiated is rarely matched by the resources and effort committed to its implementation. The time required for the implementation project is usually under-estimated. In some cases, the performance of the system after implementation did not match with the expectations raised at the time of its selection. It is, therefore, vital for the prospective users of this technology to be clear on the factors that contribute to the success of large scale IT implementation and to fully realize the implications of adopting an enterprise solution.

This programme analyses the above issues and helps the participants view all Enterprise Applications in the right perspective.

To provide the participants an overview of the strategic fit of enterprise-wide solutions and to analyse the factors that lead to successful specification, acquisition, and implementation of these packages in an organization.

•Introduction to the New Generation ERP
• ERP, BI, SCM and CRM: Putting them in Perspective
• Understanding Cloud Computing
• Computing Infrastructure for ERP
• Business Process Reengineering
• Creating Inter-organizational Systems
• Managing the Consultants
• Implementation Issues
• Change Management for IT Projects




All managers concerned with introducing or enhancing enterprise-wide solutions such as ERP, CRM, SCM, BI etc. or package in their organizations. Specifically, we invite applications from:

• System managers and above who are likely to participate in IT implementation project as members of steering committees or project execution committees in user organizations.
• Other managers who want to get an exposure to what ERP/CRM/BI/SCM is all about.

Faculty Chair

Sanjay Verma

Programme Faculty