Restaurant Management

Start Date:Jul 18, 2016 End Date:Jul 20, 2016
Last Date for Application:July 4, 2016 Last Date for Early Bird:June 27, 2016
Programme Fee: 80000 INR

Plus 18% GST

Early Bird Fee:74400 INR

Plus 18% GST

The size of the food services market in India is estimated to be $48 billion in 2013, as per the Food Services Report 2013 commissioned by consultancy firm Technopak for lobby group National Restaurant Association of India (NRAI). This market is projected to grow at a compound annual growth rate of 11% over the next five years to reach $78 billion by 2018. With an increase in the consumer's discretionary expenditure on dine-in services, the demand for better service quality at restaurants is also gaining much attention. Hence, there are several start-ups in fine dine-in restaurants and allied technologies. However, there are limited restaurant management training programmes, which can help the restaurants to benchmark, compete, and grow their business. To address the management training needs in this area, this programme aims to skill the participants in four primary areas: managing restaurant operations, managing restaurant revenues and menu pricing, design thinking for nurturing innovation and integrated user experiences in restaurants, and strategies for a successful restaurateur.

  •  To equip the participants on restaurant operations management skills
  •  To guide entrepreneurs for start-ups in restaurant space and nurturing innovation
  •  To address the pricing and costing complexities in restaurants

A few topics which the programme will focus on are as follows:

  •  Menu pricing decisions
  •  Relevant cost analysis to maximize capacity utilization
  •  Break-even analysis
  •  Process and capacity analysis and restaurant system dynamics
  •  Role of ICT in restaurant management.
  •  Business models, opportunity recognition, planning a market entry, and competitive dynamics.
  •  Restaurant business valuation
  •  Experience design, innovation, and agile thinking

Faculty Chair

Debjit Roy

Programme Faculty