Crisis Communication

Start Date:Dec 18, 2018 End Date:Dec 19, 2018
Last Date for Application:December 3, 2018 Last Date for Early Bird:November 26, 2018
Programme Fee: 80000 INR

Plus 18% GST

Early Bird Fee:74400 INR

Plus 18% GST

A crisis is a sudden, untoward incident that impacts and disrupts the smooth functioning of the organization. The damage created thereof, can be of varying degrees of intensity and can cost the company a huge financial or reputational loss. However, a crisis is often the result of a sequence of events or incorrect decisions taken by the company or leadership team. Normally, it takes time and effort to address this situation and regain organizational reputation. Though the crisis cannot be averted, a proper handling of the same can reduce the damage to the organizational reputation.

The programme will help organizations and senior leadership team take corrective action while communicating with multiple stakeholders.

  • To gain and maintain control in a crisis.
  • To prepare a crisis communication plan.
  • To manage and share information during a crisis.
  • To manage relations with the media.
  • To learn techniques of Leadership communication
  • Connecting with the Media
  • Stakeholder Management
  • Framing the Message
  • Leadership communication

Senior government officials, Business Leaders, NGO representatives, or corporate communication team members

The workshop will use a mix of lecture cum discussions, case studies, group exercises and simulations.

Faculty Chair

Asha Kaul

Programme Faculty