Performance Management System (PMS) is considered as the most critical component in the HRM map of organisations. Winning organisations build competitive edge using robust performance management systems that align employee performance to the organisation’s vision and strategic objectives. PMS helps in creating a culture wherein opportunities are provided for enhanced performance of employees and giving out optimum performance becomes a way of life.
PMS needs to be dynamic. It should initiate and reinforce individual as well as group actions critical to organisational success. Being a system that is intended to bring to line individual, team and strategic level organisational performance, it follows a cycle of interconnected activities involving the individual, supervisor and if required, significant others. The PMS cycle encompasses activities like business planning, goal setting, feedback, performance evaluation, competency development, reward and systems to support each of these activities.
This programme outlines the process of designing and implementing an effective PMS that is aligned to strategy, communicates relevant information, and builds commitment to organisation’s goals. Also, the organisational dynamics and political factors associated with designing and implementing a PMS will be covered. Breaking down the silos and assumptions evolved over years is a difficult but critical part of a successful PMS system. Through interactive case studies and other learning methods, the programme would strive to provide insights into the above mentioned activities and help participants to evolve suitable interventions.
Performance Management in a Strategic Context.
Implementation of PMS.
Creating a Performance Culture.
Goal Setting and Feedback Management.
Multi-Rater Feedback (360 degree appraisal).
Balanced Score Card and Performance Analytics.
Performance-oriented Development and Reward Systems.
This programme is intended for senior and middle level HR practitioners and line managers who are responsible for designing, developing and implementing PMS. On completion of this programme, the participant must be able to implement a basic performance management process in the organisation.
Department heads/SBU heads will particularly benefit from this programme.