Advanced Quality Management
| Start Date: | Oct 30, 2017 | End Date: | Nov 3, 2017 |
| Last Date for Application: | October 16, 2017 | Last Date for Early Bird: | October 9, 2017 |
| Programme Fee: |
120000 INR Plus, GST |
Early Bird Fee: |
111600 INR Plus, GST |
In today’s world, quality is a vital determinant of business success. Business organizations need to focus on quality on a continual basis if they want to remain in business in the long run. Large scale studies have revealed that those organizations which focus on quality continually usually have larger market share, greater profits, and a happier workforce. Thus, it can be said that quality is a key ingredient for business success. Even in the not-for-profit sector, quality is now considered a critical success factor. While many of the quality ideas originated in the manufacturing set-ups, these can be easily applied to service organizations with appropriate adaptations and modifications.
The objective of this programme is to provide senior managers of manufacturing and service organizations an in-depth understanding of quality concepts and techniques so that they can use these to enhance the quality of their products, services, and processes.
• Eight Dimensions of Quality
• Deming’s 14 Points for Management
• Customer Satisfaction
• Employee Involvement and Leadership for Quality
• Statistical Process Control
• Robust Design and Taguchi Method
• Design of Experiments
• Quality Function Deployment
• Total Quality Management
• Six Sigma
This programme will use a combination of case studies, discussions and lectures.
This programme is intended for senior managers in manufacturing and service sectors who require an indepth understanding of quality management concepts and techniques that are needed for leveraging quality as a key ingredient for business success.
